Frequently Asked Questions

Find answers to common questions about working with Promo Pack Ottawa: pricing, timelines, process, revisions, and more.

1. What types of projects do you work on?

We handle a wide range of media projects: corporate and brand videos, event coverage, promos, social media content, training videos, and podcasts. If your project involves video, audio, or digital content, we can usually help or point you in the right direction.

2. How much does a typical project cost?

Budgets can vary significantly depending on concept, length, number of filming days, and complexity of editing. Simple talking-head videos may start at a modest budget, while multi-day shoots with multiple locations and deliverables will cost more. Once we understand your needs, we provide a clear estimate before any commitment.

3. How long does a project usually take?

For smaller projects, the timeline is often 2–4 weeks from briefing to final delivery. Larger or multi-video projects can take 4–8 weeks or more. Tight deadlines are sometimes possible; let us know your target date and we’ll see what we can do.

4. Can you help if we already have footage?

Yes. If you’ve filmed content yourself or with another crew, we can step in at the editing stage. We’ll review the footage, discuss your goals, and propose an editing plan and timeline.

6. How many rounds of revisions are included?

Most projects include a set number of revision rounds, typically one for rough cut and one for fine cut. These details are always clearly listed in your proposal. Additional revisions are possible if needed and are agreed upon in advance.

8. Who owns the final content?

Once the project is fully paid, you receive usage rights as outlined in our agreement (usually full rights for your business and channels). If you need specific usage terms or have questions about licensing, we’re happy to clarify before we begin.

5. Do we need to write the script ourselves?

Not necessarily. Some clients provide full scripts, while others only have bullet points. We can help refine your ideas, write or polish scripts, and structure the message for video or audio.

7. Do you travel outside Ottawa?

Our primary focus is Ottawa and the surrounding area, but we can sometimes travel for regional projects. Travel costs and logistics are discussed individually for each project.

9. Can you work with our marketing or agency team?

Absolutely. We often collaborate with internal marketing teams and external agencies, acting as the production arm that turns concepts into finished assets.

10. How do we get started?

Send us a short brief through the contact form or call +1 613 523 4976. Tell us about your project, timeline, and budget range. We’ll respond with next steps and, if needed, propose a quick discovery call.